Why do I need a NetID?
All faculty, staff, students, and guests at Rutgers are assigned a unique identifier called a NetID, which consists of your initials and a unique number (for example, jqs23). Your NetID is required to access many of Rutgers' electronic services, including university systems, applications, and online resources. To begin using these services, you must activate your Rutgers NetID. You will receive instructions to activate your NetID via email after the request is approved and processed. Visit the NetID Management page to complete the activation process.
Who is a Guest Sponsor?
A Guest Sponsor is a current Rutgers faculty or staff member who takes responsibility for a guest's access to Rutgers systems and resources. The sponsor serves as the primary point of contact for the guest and ensures that the guest's access is appropriate, justified, and limited to the duration and purpose of their affiliation with Rutgers.
The Guest Sponsor is responsible for:
- Submitting and approving the guest's NetID request.
- Verifying the guest's identity and affiliation.
- Ensuring the guest complies with Rutgers University policies and acceptable use guidelines.
- Requesting changes, renewal, or termination of access when the guest no longer requires it.
Guest Sponsors help maintain the security and integrity of Rutgers systems by ensuring that only authorized individuals receive approvals for Rutgers access, which is reviewed and managed appropriately.
Why do I need a sponsor?
The sponsor serves as the authorized approver who validates the request and confirms the legitimate business or academic need for access.
I know who my sponsor is. How can I obtain my sponsor's email address?
Please refer to the Rutgers Online Directory at the following link:
http://search.rutgers.edu/people.html.
Your sponsor's email address should be listed in their directory profile. Information regarding your sponsor's department can be found under the Postal Address section.
I know the department with which I will be associated. How do I determine who my sponsor is?
In the Guest Request System online request form, select Departments. From the drop-down menu, choose the department with which you will be affiliated. A list of designated sponsors for that department will then be displayed.
Please select one sponsor from the list. Note that the selected sponsor will be responsible for reviewing and approving your request. It is strongly recommended that you contact your sponsor prior to submitting your request.
You may locate your sponsor's contact information by searching the Rutgers Online Directory at: http://search.rutgers.edu/people.html. For additional information, please refer to the following question and answer.
I do not see my sponsor listed in the Sponsor drop-down menu. What should I do?
If your sponsor does not appear in the Sponsor drop-down menu, you will be required to manually provide your sponsor's email address.
Please use the Rutgers Online Directory to locate your sponsor's contact information: http://search.rutgers.edu/people.html.
My current Sponsor left the organization. How do I request a change in Sponsor?
Yes, it is possible to request a change of sponsor. Please reach out to your new Sponsor and have a request submitted to Identity Management Support. Sponsors should follow the instructions below:
- Go to: IDM-Support
- Select "IDM Support" from the Help Desk drop-down.
- Please specify the old and new Sponsor along with the reason for the change.
- Submit the form to create an incident ticket.
- Tickets are assigned to: EAS - Identity and Access Management.
Please note that the Identity Management Support team may contact the former Sponsor's department head for approval to release the Guest to the new Sponsor.
How long is my Guest role valid?
The duration of your Guest role is determined in accordance with the Rutgers Guest Role/NetID Policy – Guest Role/NetID Lifecycle. Please refer to this policy document for detailed information regarding Guest role activation periods, renewals, and expiration timelines.
I am a returning Guest. My previous Guest role has expired. Do I need to use the same Guest Request System form?
Yes. Returning Guests must use the same Guest Request System online request form to initiate a new Guest role.
If you know your Rutgers NetID, please include it in the form, as providing this information will help expedite the processing of your request.
I am a Guest candidate for an RBHS department. Which campus should I select on the Guest Request form?
All RBHS Guests must select "RBHS" from the campus drop-down menu on the Guest Request form. Selecting any other campus may still allow you to choose an RBHS department; however, it will also enable the selection of non-RBHS departments. This may prevent the automatic provisioning of required accounts and resources, including access to the RBHS portal, LAN, and other RBHS-specific systems.
How do I activate my NetID?
Once your request has been processed, you will receive an email with instructions on how to activate your NetID. During the activation process, you will be required to provide the same identifying information that you entered on your Guest Request form. This information is used to verify your identity and complete the NetID activation.
I did not provide my Social Security Number (SSN) in the original request. What should I use for NetID activation?
If you did not provide a Social Security Number as part of your original Guest Request, a pseudo SSN will be generated for you by the Guest Request System. This information will be communicated to you by the Guest Administrator. If you do not receive the pseudo SSN, please follow up with your Sponsor to obtain the required information for NetID activation.
